March 2019

Congratulations to Sally Wheeler who has accepted a new role as Group Head of Complex Care.

Having previously been a Regional Director and, since last year, head of ICCM, Sally is already well known within the Group. Her new appointment will bring both ICCM and SCP Complex Care into the same reporting line.

Both businesses are performing strongly and Sally’s priority will be to maintain the excellent quality of care delivered by both companies, whilst supporting sustainable growth.

We wish Sally the best of luck in her new role.

March 2019

There were joyous scenes in the Northeast this week when Comfort Call’s Hebburn branch hosted a special event for service users at Perth Green Community Centre.

Around sixty people attended the get-together, which featured musical entertainment and afternoon tea. Each guest also received a goodie bag and a branded Comfort Call cupcake!

Regional Manager Bernie Wyllie said, “the event was absolutely amazing. There have been a lot of day centres closed, so we wanted to do something nice for them and to give them the opportunity to get together.”

“We had two friends who had not seen each other for 20 years meeting for the first time,” continued Bernie, “and one lady who had not been out of the house at all this year. The lady had come along with her daughter-in-law, and when there was a break in a song, she just burst into singing. Her family couldn’t believe it, and everyone was joining in and clapping.”

Our thanks go to the staff at Perth Green and local firm Del’s Travel who helped with getting people to the Community Centre and above all to the staff and management at Comfort Call Hebburn for staging such a memorable event. Let’s hope some more branches are inspired to go that extra mile to make a real difference to the lives of the people we support.