Our London Care team helps Rosemary celebrate turning 88

 

Maria Gerardo contacted us this week about a service user who recently celebrated her birthday with our London Care team at the Pullen Centre. Maria, who is a Day Care Coordinator at the centre arranged for two members of the team, Bisi and Tina, to visit Rosemary as she turned 88.

“Rosemary is a very keen knitter and has found this a real saviour in lockdown,” Maria told us, “this has enabled her to use her hands and keep her busy”. Rosemary showed the team some impressive table mats that she’d knitted with wool that Bisi and Tina had given her earlier in the year.

The team wished Rosemary a happy birthday and even took some cake to celebrate. Happy birthday Rosemary.

A thank you to Kent SCP

This week, we received an inspiring thank you letter from the niece of a service user living at the Bowles Lodge Extra Care scheme in Kent:

“I would like to take this opportunity on behalf of my Aunt, my husband and myself to pass on our extreme thanks and praise to your team who operate from Bowles Lodge, Hawkhurst. They are part of Kent SCP, Maidstone and provide a care service for residents at Bowles Lodge where my Aunt resides.

“Ever since my Aunt’s arrival in 2016, they have provided 24 hour care which includes four visits during the day and emergency cover 24 hours a day. In recent years, the care team has been led by Debbie Willett who is the Care Manager at Bowles Lodge.

“Since the start of the Covid-19 pandemic, Debbie and her team have provided a service which in our view exceeded our expectations and as a result, we feel that the care provide under Debbie’s leadership has been commendable and worthy of recognition.”

A well-deserved congratulations to everyone at Bowles Lodge, you’re making a huge difference every day to the people you support.

NHS Help At Home Hub

The coronavirus outbreak means many of us and our families may need to access health and care services from home. You may not be aware that services including ordering repeat prescriptions and contacting a GP are readily available online from the NHS.

To help find available online services, the NHS have launched a Help At Home hub which brings everything together in one place. The hub covers can help you:

  • order repeat prescriptions
  • contact your GP
  • find out about dental treatment
  • manage long-term conditions
  • maintain your mental and physical wellbeing.

Accessing support using a smartphone, computer or tablet in this way can help with social distancing and also reduce the workload on local NHS services.