“I am Carol and have worked for Constance Care (City & County) for one and a half years.

Some of the most rewarding things about being a care worker in the community is the difference we make to people’s lives.  It is difficult to put your finger on the specifics as there are so many different things that make it satisfying.

I enjoy it; it fits in with my life and I gain a wee bit of wisdom every day chatting to the elderly community – their stories are awesome and inspiring.

Being able to give your clients the support they need to live at home day-to-day allows you to see the results of your hard work. We are confronted with the harsh realities of people struggling to overcome illness or disability and to make that little bit of difference makes it all worthwhile.

Many people come to work in care following a personal experience of caring for a loved one at home. It is really heart-warming to be in somebody’s life and be able to help make a positive difference to not only their day, but their overall quality of life.”

Carol Conway

Congratulations to our 2022 Care Heroes Awards winners

Since their launch in 2017, the City & County Healthcare Group Care Heroes Awards has become a firmly established celebration of the passion and commitment shown by our care staff across the UK.

The awards are an opportunity recognise inspiring colleagues across all of the companies which make up the City & County family – whether they are responding to life-threatening situations, or simply being there to listen when someone needs support.

Taking place virtually through the pandemic, this week we were pleased to welcome our finalists, their managers and guests from across the Group to our first in-person ceremony since 2019!

Hosted at the NEC in Birmingham, we presented seven inspirational awards, covering a broad range of care disciplines. We’re proud to announce that our 2022 winners are:

Care or Support Worker of the Year

Leanne Gardiner – Abacare, Ebbw Vale

Specialist Care or Support Worker of the Year

Ben Kelly – Guardian Homecare, Blackpool

Care Team of the Year

R.L. Care Team – Advantage Healthcare, Croydon

Care Coordinator of the Year

Claire Bulmer – Careline Homecare, Newcastle

Changing Lives Award

Nicola Harlow – Human Support Group, York

Lifetime Achievement Award

Jane Fry – ISS Healthcare, Cardiff

Above and Beyond Award

Julia Griffiths – ISS Healthcare, Cardiff

A huge well done to you all, and to each of our finalists as well – it was an almost impossible task to choose our winners! With more than 15,000 eligible staff across the City & County family, it’s clear that each and every finalist represents the very highest standard of front-line care delivery.

We’re looking forward to profiling each of our winners over the coming weeks, and we hope that you’ll join us in celebrating their inspiring commitment to the people we care for every day.

Our Management Award winner for the Service of the Year: Waterside Court ECS, Help at Home

When Kim Nicholson found out that Waterside Court was broken, she picked up her life and moved in. “I told everyone in the branch that I would be Nanny McPhee and would fix it. I made that promise and I would not leave until it was fulfilled. Even when it felt impossible,” said Kim.

Kim has worked in care for the past 33 years. She is currently a Regional Manager responsible for making sure that KPIs are met, services run effectively, quality is high, and that customers and carers are well looked after. She oversees 10 sites, one of which is Waterside Court.

Standards at Waterside Court quickly deteriorated during covid and Kim’s ability to visit the site was limited because of restrictions. “I couldn’t get much direct access to the site but started getting whistle-blows. I got 15 of them, the most I had seen in my entire career”, said Kim. That is when she decided to pack up her bags, move nearby and dedicate herself fully to fixing things. “We were understaffed, the manager had lost motivation, families were fed up, the local authority was unhappy and CQC were ready to close us down,” explained Kim. Many would have given up, but not Kim.

With her back against the wall, Kim rolled up her sleeves and began delivering care herself to the residents. At the same time, she was working operationally to fix the service. “When a service is broken, time is poor. Time was against us. This meant simultaneously rebuilding the team, restoring the reputation and the taking care of the service users”, said Kim.

After six months, Waterside Court was a different place entirely. In fact, CQC showed up with the plan to close Waterside Court down, but were so impressed by of the service and the work that had been done that they upgraded them from “Needs Improvement” to a “Good” rating in all areas.

One service user pointed out to CQC, “I love it here now. It’s a different place. The manager and the staff are fantastic and so kind”.  A relative said, “The staff have worked so hard to bring this place up to scratch”.

The residents are now thriving and the CQC gave a glowing review. The turnaround at the scheme was nothing short of miraculous. We sat down with Kim to hear the story and learn from her experience.

What kept you motivated?

My motivation was the tenants. The care delivery was poor when I arrived and the biggest driver for me is to ensure that the tenant’s quality of life in the schemes is as good as it can be. Once the tenants understood that I was giving my all to help them, they would leave me notes or a biscuit to keep me going. Those small acts of encouragement touched my heart. I also had the support of my Regional Director, Charlotte Donald. She was always at the end of the phone to prop me up.

What was your biggest challenge?

My biggest challenge was winning the service users over and growing a care team that really wanted to drive forward with me. To begin with the care team pushed against what we were trying to achieve and then the majority left. It was a case of then growing the scheme again from the ground up.

How did the scheme recover when the brand was damaged? 

First off, we had to bring the residents on the journey with us. I had a meeting with all the customers and said, ‘I am Nanny McPhee. I am here to fix everything, and I will make sure that we make this an incredible place to be’. And the residents saw that we were giving it our all, day in and day out.

We revamped the advertisements, interviewed potential carers and told them what we were working towards. The story of the site appealed to the heart of the candidates. One thing every great carer has is a lot of empathy. Once we had some good carers, they spoke to their friends and word travelled. It took us two months to recruit a team.

I came into care because I wanted to make a difference. And this was an opportunity to make a tremendous difference to the lives of all 62 residents.

How did it feel when the Waterside Court team won the award?

Winning is always a wonderful feeling and makes me feel proud of everyone who came on that journey with us.  However, most of all it showed that the hard work and determination really did pay off and those tenants received exactly what they deserved.

Building partnerships for spinal injury

Gareth Williams – Service Development Manager: Complex Care – and Jonathan Byrd – Director: Complex Care – recently attended a networking event in London, hosted by Lady-Marie Dawson-Malcolm from the Spinal Injuries Association (SIA).

The SIA are a leading disability charity supporting those affected by spinal cord injuries and it was a great opportunity to represent the City & County Complex Care division. We are proud of our ongoing relationship with the SIA – with Complete Care Amegreen as a SIA partner and Total Community Care as a SIA business member.

The event was extremely successful and, as Gareth said, “it was really good to not only interact with everyone involved in such a good cause, but to witness first-hand the commitment, passion and care that everyone shared”.

 

Let’s Talk About… Social Health 

As part of our Let’s Talk About Wellbeing campaign, we’ll be tackling a wide range of wellbeing topics across the year.

Our next quarterly theme, which will run through July, August, and September, covers Social and Community Wellbeing.

Social and Community Wellbeing

Human beings are natural social beings with an evolutionary desire to be with, around or connected to others. This generates feelings of safety, happiness and belonging, all of which contribute to our sense of wellbeing.

Over the next 3 months we’ll be looking to build our awareness and understanding of the importance of a healthy work life balance, being connected and promoting inclusion. We will also provide tips and strategies to help learn ways to build and sustain healthy, productive relationships at home, at work and in our communities.

You tell us what matters

We are building an approach to wellbeing that works for you. To do this, we want to hear from you to help shape the campaign over the coming months. Email us at communications@candchealthcare.co.uk to tell us what matters to you, what concerns you have and any tips you’ve discovered which you would like to share.

A compliment for Ebony at Comfort Call

Joanne Brannen, Regional Manager – North West and West Yorkshire, has passed on some fabulous feedback received by the Comfort Call branch in Tameside.

A member of the public got in touch with the branch after meeting a member of the team to say, “I provide community care work myself, so I know exactly what it is like and what it entails. I have just bumped into one of your staff members and stopped her for a moment.

“I see your staff coming and going on my street all the time and out of curiosity, I wanted to know which company it was that go to my neighbours. The lady I spoke to was very polite and professional about her role and the service users that she visits. I’m sure I must have delayed her visits as I was asking her lots of questions. I just wanted to say how lovely she was.”

“I know myself how difficult it is to do the job and she stood and talked to me for a moment with no hesitation. I often think that as a community care worker, we do not get enough praise. We all do a wonderful job for the people we visit, and she should be proud of what she does, as should you be proud of her as her employer.”

After some digging, the team found out that it was a brand-new member of staff the person had met that day – Ebony Whitehead.

We certainly are proud! Sounds like you made a big impression that day Ebony, and it goes to show how a small interaction can make a big difference for the way our teams are viewed in their local community.

Getting active at Willow House

And finally, the team at Willow House are pleased to announce that they have re-started their group activities this week, which are being offered to all of their residents.

The residents so enjoyed their exercise class lead by Hanan on Tuesday, it they requested for another on to be scheduled in later in the week! The scheme’s Registered Manager, Prabhjot Atwal, told us, “All residents who attended said they had a lovely time and said it is a good way to keep active”.

The Willow House team then followed the session with some well-earned teas and coffees for everyone who took part. Sign us up for next time!

Congratulations to our 2022 Management Awards winners

After a three year hiatus due to the pandemic, more than 140 of our staff came together in Birmingham on Thursday 10th June for our 2022 Management Meeting and Awards. This was the first time some members of the team had seen each other in three years and, for many, their first face-to-face meeting.

Unquestionably the highlight of the day was our evening awards ceremony, covering five categories: Support Team of the Year; Unsung Hero; Impact award – Operations; Impact Award – Central Support and Service of the Year. Members of the Senior Leadership Team fought back tears as they read nominations and presented trophies to the winners.

We are incredibly proud to announce that our deserving 2022 winners are:

Support Team of the Year: Payroll

Unsung Hero: Catherine Spence

Impact award – Operations: Chris Noble

Impact Award – Central Support: Marjorie Haynes

Service of the Year: Waterside Court, Help at Home

A huge well done to you all, and to each of our finalists as well. It was an almost impossible task to choose winners given the impact every one of you has made in supporting your colleagues and service users across the group.

We’re looking forward to profiling each of our winners over the coming weeks, and we hope that you’ll join us in celebrating their inspiring contributions to the City & County family.

Subject access requests – what you need to know

Individuals have the right in law to obtain a copy of their personal data. When they request such access, it is known as a subject access request or SAR.

In our business, SARs most often involve employment records or service records, but they could be any records that include people’s personal data, including emails and other correspondence.

A subject access request does not need to be in writing, but you do have to respond to it within prescribed timescales. It is essential that you and any staff you manage recognise a subject access request when you/they receive one and follow the procedure.

Once you receive a SAR, you must:

• Record the request on the standard form. Note that the form is to be completed by the person receiving the request, not by the person making it;
• Send the completed form to dataprotection@candchealthcare.co.ukso that a register of access requests can be maintained centrally.
• Respond to the request with the information requested, in most cases within one calendar month of the request, seeking support if you need (such as from the IT service desk). You should usually provide the information in electronic format unless the individual requests otherwise, and you must take care to redact any personal data relating to other people that is not relevant to the request, or that would breach other people’s privacy.

For more information, visit the subject access requests operations guide here . You can also send your questions to the Data Protection Officer at dataprotection@candchealthcare.co.uk.

Safari trip for the Pullen Day Centre

Maria Gerardo and the London Care team at the Pullen Day Centre have shared these photos of a wild day out for service users at Woburn Safari Park in Bedfordshire.

Maria explained, “For the Jubilee our main event was taking our clients to the safari. We held a Jubilee lunch in the safari picnic area followed by teas, coffees and cake and then animal entertainment around the safari.

“Despite a slight downpour after our Jubilee lunch, the sun came out and so did all of the animals. We had a very lucky day where we saw elephants, lions, tigers, rhinos, zebras, black bears, giraffes and even a monkey caught a lift on our bus.

“Some of our lovely clients had never been to a safari park before so they were thrilled with the trip. One said it was beautiful and nearly cried – it made so pleased that I could take our clients on such a wonderful wellbeing trip.”

Sounds like an absolutely amazing day Maria, and it’s clear from the photos just what a great day the clients had at the safari park!

Care and medication – special mention

The Business Support Team has been working with operations for some time now on the management of Care and Medication Tasks.

Belfast Branch had struggled with very high numbers in their backlog and operational challenges it was slow progress for some time. Just 3 weeks ago they had 63,607 and Monday they were down to 34,074 – which is a whopping 29,533 reduction all whilst keeping their current week at zero!

This is an amazing effort achieved by Belfast Branch with Support and encouragement from Sam Bond!

WEll Done and Thank You

Men’s Health Week 13^th – 19^th June 

This week is Men’s Health Week, celebrated globally to heighten awareness of preventable health problems for males of all ages, and encourage the early detection and treatment of health difficulties in males.

This year’s theme is Time for your MOT!

Why do Men need an MOT?

During the pandemic we’ve taken our eyes off other serious conditions. Men’s Health Forum advise that early stage cancer diagnoses fell by a third in first lockdown because men weren’t seeing their GPs to begin to get diagnosed. Also, although re-started in April 2022, NHS Health Checks offered to most people over 40, were paused during Covid. These checks help to prevent diabetes, heart disease, kidney diseases, stroke and dementia.

A good enough reason for us to keep an eye on our own bodies and minds and give ourselves an MOT.

Time for your MOT

Men’s Health Forum suggest the following health checks and support:

• Do the Forum’s quick and easy health check at home DIY Man MOT
• Read the Man Manuals: Man MOT and Man MOT for the Mind
• Get an NHS Health Check
• Go and see your GP if you’re concerned about any symptoms
• Visit Men’s Health Forum website for more information.

This week, let’s encourage the men we work with, live with or are friends with, to give themselves an MOT.

Let’s Talk About… Loneliness

Loneliness Awareness Week takes place this week. Hosted by Marmalade Trust, the annual campaign raises awareness of loneliness and gets people talking about it. 

Loneliness affects millions of people across the UK.

Loneliness is the feeling we experience when there is a mismatch between the social connections we have and those that we need or want. Loneliness can be different for all of us. Loneliness is something that we all feel at times but when it is chronic or long-term it can have serious effects on our mental health.

Dealing with loneliness can be difficult. But there are things we can all do to cope with loneliness and prevent some of the negative feelings and mental health problems that can come with it.

Here are some coping strategies that you might find useful to help improve your mental health:

• Try to do some enjoyable things that will keep you busy
• Try to do things that stimulate your mind
• Think about doing a physical activity
• Try to engage with the people you meet in your daily life
• Find people that ‘get you’
• Spend time with pets
• Try to use social media in a positive way
• Talking therapies can help

You might want to think about how you can support other people who are feeling lonely – why not try the following:

• Don’t judge or stigmatise
• Try to make groups welcoming to other people
• Try to listen and show understanding

Support available

Whether you want to take the first steps towards getting some help or learn more about helping those around you, there are many different ways to get help and support:

• Our Employee Assistance Programme LifeWorks, offers both online resources to help improve wellbeing, as well as a 24/7 confidential assistance programme, where employees can talk to trained counsellors. Call LifeWorks on 0800 169 1920, or access online articles including, Coping with Loneliness, Loneliness in Later life and How to build a Life of Close Connections.
• The Marmalade Trust is the UK’s leading loneliness charity.
• The Red Cross provide local support services, workshops and resources to help understand, and overcome living with loneliness.

Sylwia’s putting in the miles for the British Heart Foundation

Sylwia Olszowka, from our Rates Team, and her partner will be taking part in the challenging ‘The Lap – Windermere’ later this year.

‘The Lap’ is a 47-mile Ultramarathon around Lake Windermere, on some of the most stunning and runnable trails in The Lake District. Sylwia and her partner will be competing in aid of the British Heart Foundation to power pioneering research into heart and cardiovascular diseases.

You can find out more about the challenge and donate on their Just Giving page. Any support would be immensely appreciated.

Abacare says thanks to Pauline James

And finally, Leah Haslam and the whole team at Abacare in Rhondda Cynon Taf have asked us to share their appreciation for a valued colleague, Pauline James.

After an impressive 15 years of dedicated service to the branch, Pauline is taking her well-earned retirement.

Thank you for everything you’ve done to support the team over the years Pauline, and best of luck for your retirement.

Wonderful Willenhall

Claire Thomas, Regional Registered Manager for Advance Health Care has asked us to share her appreciation for two members of the team in Willenhall.

Firstly, Claire wanted to congratulate Karen – who was commended in their recent team meeting for always going above and beyond in supporting her service users.

Claire has also asked us to help recognise Terry, who was awarded for being the longest-serving care worker in the Willenhall branch – having been a committed member of the team since 2014. A huge well done to you both.

Finally, Claire wanted to send a big Happy Birthday to one of their service users in the area, Muriel.

Muriel, who turned 100 this month, was visited by the local staff who brought flowers and chocolates. Claire tells us that, “Muriel is adamant if anyone asks that she 67 years old! Great sense of humour.”

We believe you Muriel – Happy Birthday!

Arts and crafts for Ukraine in Monica Court

Joanne Brannen, Regional Manager – North West and West Yorkshire, has sent some photos from Comfort Call’s Monica Court Extra Care scheme in Eccles. The tenants, along with their Care Coordinator Chantelle, took part in an art and craft session this week.

They’ve been making some bunting and decorations for a charity day planned for the 2^nd April.  Joanne told us that the charity day is to raise money for the 21 Ukraine children who are currently been treat in Manchester’s Children’s hospital.

Amazing work everyone and such a fantastic cause to support.

Care for Comic Relief

Our terrific teams across the UK have been doing their part for Comic Relief over the last few weeks.

Steph Mohan has let us know about a cake sale at the complex care division’s offices in Telford. The teams got together with some delectable baked goods, raising an impressive £300.00. Well done everyone, we hope you saved some for the rest of us!

Meanwhile, the Guardian Homecare team in Preston have also been championing their support for Red Nose Day. They encouraged for all staff to enjoy the big day by bringing some light relief to the hard job they do supporting service users – also raising more than £300 in the process.

If you want to see more those big smiles from the Preston team, you can donate on their Just Giving Page.

Social Care Day of Remembrance and Reflection recognised in East London

Last Friday, the London Care branch in East London invited all care workers to tea and coffee event for the Social Care Day of Remembrance and Reflection. The day was an opportunity for everyone to reflect on the important work of the social care sector and pay tribute to the people we lost, the people who supported us, and the people who made it through the challenges of the COVID-19 pandemic.

The East London Branch Manager, Amal Rziek, told us, “We have always known our workforce are fantastic and knew that they would rise above the challenges we faced in the last couple of years, the level of pride we have seen for all care worker has been well overdue but much appreciated”.

It was an emotional day for the team, with staff openly discussing the loved ones they had lost as well as their fears through the pandemic. The team did feed back though that they felt reassured by the assistance they’d received from the branch, with one care worker commenting, “I felt safer because of the support I received from the office. Every time I visit the branch, I get enough PPE and get reminded to keep myself safe.”

Amal summarised the event by saying, “We thank you for all the hard work and dedication in the last taxing years. Words cannot describe how truly grateful we are to have such dedicated, amazing individuals in our team.” We couldn’t put it any better Amal – thank you all.

Let’s Talk About… Sleep

Over the last few weeks we’ve looked at why it’s importance to get enough sleep along with tips on how to develop healthy sleep habits.

Today we are focusing on the pitfalls to avoid and additional support available for sleep problems.

Pitfalls to avoid

Many factors can interfere with both the quantity and quality of sleep. Try these tips:

• Limit daytime naps. Short naps can restore your energy and focus, but keep them to 20-30 minutes maximum and no later than mid-afternoon.
• Do not watch TV or use electronics in bed. Electronic devices all require focus and attention and will heighten your levels of wakefulness. Research has also highlighted an association between the light that these screens emit, and a disruption in circadian rhythm patterns. Aim to turn off electronics one hour before bed.
• Declare the bedroom your sleep haven. Avoid activities other than sleep, such as work or paying bills, so that you’ll associate the bedroom only as a place of relaxation.

Still have trouble sleeping?

Many sleep problems are temporary and go away on their own. Others result from physical or emotional health conditions that require medical help.

• If you have sleep problems that last longer than two weeks, see your GP. A doctor can help you identify and treat the problem so that you can get the rest you need to do your best every day.
• NHS Support – If poor sleep is affecting your daily life or causing you distress, call NHS 111 or read the online support available – NHS advice about sleep and tiredness, Try the NHS sleep self-assessment and NHS self-help guide: sleep

• LifeWorks online resources – The Sleep Heath Toolkit includes a range of articles, infographics and audio resources covering different ways to improve your sleep habits. You can access the service here – if you are unsure of your login detail or have any questions about LifeWorks please contact the team.

Well done to Siobhan at ICCM

Finally, we’re always overjoyed to see our colleagues building on their skills and qualifications as it shows just how committed everyone is improving g the standard of care we deliver to our clients. And this week is no exception

We’d like everyone to join Su Lemmon and the ICCM team in congratulating Care Manager Siobhan O’Malley, who has today passed her Health and Social Care Level 5 Qualification.

Congratulations Siobhan, such an amazing achievement.

Nottingham fire makes national news

There was drama in Nottingham this week as staff in our head office at Cardinal House were evacuated when a neighbouring recycling centre caught fire, spewing hazardous asbestos smoke across the local area.

We’d like to say a huge thank you for the quick thinking and professionalism of staff at the office, who acted calmly to ensure everyone was kept safe.

You can read the news report about the fire here.

Appreciation for Sareedo and Sarah from Careline Homecare

Joanne Brannen has passed us on some stellar feedback for two members of the Careline Homecare team in Tameside. The daughter of one of their service users contacted Joanne to express her gratitude for the work of Sareedo Kaamil and Sarah Gale, writing:

“I just wanted to let you know that two of your staff members are amazing. They have looked after my mother now for nearly three years. I don’t think carers get enough recognition and the majority of them do a fabulous job that’s very hard, especially during covid. It takes a special kind of person to do your job.

“Sareedo is my Mum’s regular daily carer and my mum adores her and she’s very good and patient with my mum. She works very hard and is always looking out for my mum and because she sees my mum most days, she will pick up on when she’s not herself and let us know of any issues.

“The second one is Sarah, she covers when Sareedo is off. Sarah is an absolute gem and again my mum adores her. She’s so very kind and considerate to my mum and treats her like one of her own. She’s great with her and calms my mum down when Sareedo isn’t there. She never rushes her or makes her feel uncomfortable.

“My mum suffers with dementia and struggles with change but these two are brilliant with her.  To have carers who care for your mum like she’s their own is a big weight off our shoulders and I just want the managers and staff to know that these carers are doing an amazing job. Well done and keep up the great work that most of us know is a very hard and challenging role.”

Such amazing feedback and thank you for sharing it with us Joanne. It’s clear just how much this family appreciate Sareedo and Sarah – and how much of a difference these two dedicated members of staff make to their lives.

Webinar on booster vaccinations

DHSC and NHSEI are inviting homecare providers to a webinar on booster vaccinations within the adult social care sector on Thursday 3rd February, from 11 am to 12.30 pm.

The session will be chaired by Sir David Pearson, Chair of the Boosters Task Force, and is to promote and share best practice in the sector and to discuss what successful local delivery of boosters in adult social care looks like.

You can register for the webinar here.

Additional Bank holiday in 2022

In 2022, there will be an extra bank holiday on Friday 3rd June to celebrate the Queen’s Diamond Jubilee. This will result in a four-day bank holiday weekend, as the regular May Bank Holiday Weekend date has moved to be on Thursday 2nd June.

All employees will be eligible for this additional bank holiday and it will be added to your entitlement. For anyone working less than five days per week or who works variable hours, this additional day will be pro-rated to reflect a reduction in days/hours worked.

Any care staff who work on the additional bank holiday will be paid time and a half for all hours worked on that day.

Congratulations to Kayleigh at Guardian Ormskirk

Jackie Lowe, Branch Manager at Guardian Homecare in Ormskirk, has asked us to share some amazing news about a member of the team – Kayleigh Goodison-Jones.

Despite starting with Guardian just two years ago, and with no previous experience in care, Kayleigh has gone on to gain her NVQ2 with  distinction!

Jackie has described Kayleigh as being “a credit to our branch” and we can certainly see why. Congratulations Kayleigh!

World Cancer Day – 4th February

On Friday 4^th February the world recognises World Cancer Day 2022 – a day to raise awareness and take action against cancer.

Did you know?

• 10 million died of cancer in 2020 across the World – that’s equivalent to twice the population of Ireland
• 27% of cancers relate to tobacco and alcohol use

Importantly – Progress is possible, there’s a lot we can do

• 30-50% of all cancer cases are preventable
• Adopting healthier behaviours and screening for early signs of disease reduce cancer risks

What can you do to reduce your cancer risk?

Want to know more?

There are many organisations and charities providing information on cancer, from types of cancer and symptoms to treatments and support available.

• Macmillan Cancer Support
• Cancer Research UK
• Cancer Support UK

Don’t forget there is also support available to all our staff through LifeWorks, our Employee Assistance Programme

By visiting the LifeWorks app and/or website you can access cancer related articles, such as:

• Simple Steps to Cut Cancer Risk
• Preventing Skin Cancer
• Ways to Support a Colleague Who is Working During Cancer Treatment
• Supporting A Friend or Relative Who has Cancer
• Understand and Practising Preventive Health Care

You can access the service here – if you are unsure of your login detail or have any questions about LifeWorks please contact the team.

Please also remember, if you would like to talk to trained counsellors, call the confidential assistance programme 24/7 on 0800 169 1920.

Reaching out to the community in Westminster

Vaida Grybauskiene and Lukasz Demian from our London Care and Sagecare teams recently took time to visit the City of Westminster College. Invited by their local skills and employment manager, Andrea, Vaida and Lukasz took time to speak with students about taking up a career in care.

Thanks for sharing Vaida and Lukasz, looks like you had a great day. We’re looking forward to seeing some eager new members of the teams in Westminster.