Thanking our volunteers

 

1-7 June is national Volunteers Week and we wanted to thank the volunteers who come and make a difference to our clients’ lives, in any way they can.

Here at City & County Healthcare Group we have many volunteers who come and help out at our branches and sites across the country. Volunteers often help out at our centres, assisting with activities and events.

Our teams are well connected with local communities and volunteers have helped out with visits from local musicians, the emergency services, running bingo competitions, summer fetes and much more.

We also wanted to highlight the great volunteering work of one of our branch managers – Amanda Lowe.

Not only does Amanda hold a busy job as Branch Manager at our company Comfort Call, managing six extra care schemes in Manchester, but she also finds the time to volunteer for Age UK as a ‘Friend of Age UK’.

When asked about her volunteering efforts, Amanda said, “I have been volunteering and phoning a lady once a week, for half an hour. The lady has no family, she never had children and her husband passed away. We chat each week about her hobbies, knitting, and crocheting.

She enjoys our chats. The first week she was a little shy and conversation was hard but once we started talking about her hobbies she was fine and conversation flowed and she found it easy to talk to me. She doesn’t have anybody apart from me.”

Thank you to Amanda for sharing her volunteering experience.

International Nurses’ Day – thanking the profession

 

Today is International Nurses’ Day and we’d like to say a special thanks to all the nurses who support our City & County clients. Many of our care assistants work closely with nurses so they can deliver high quality care to people in local communities throughout the UK.

At City & County Healthcare Group, we have many nurses working in the complex care area of the business. People receiving complex care usually have long-term health conditions, such as spinal injuries or neurological issues. Clients are dependent on specially-trained care assistants and nurses and need ongoing intensive specialist support.

For International Nurses’ Day, we asked our Complex Community Nurse, Laura Woolhead, to explain more about her role and why she decided to join us:

“It is coming up to my one-year anniversary since joining City and County Healthcare Group. My previous experience was working in a busy intensive care unit in my local hospital. After Covid I was feeling deflated and desired to try something a different but wanted to keep and use the skills that I had gained working in intensive care.

Initially, I was cautious about stepping out of my comfort zone of working in a ward, as this is all I have known since qualifying. However, my experience in this role at City & County as a complex community nurse has shown me that my skills and knowledge from the intensive care unit are transferable, allowing me a better understanding of my clients’ needs and the challenges they face on a day-to-day basis. For example, I’ve been able to transfer and use my ventilator experience from the intensive care ward to complex care.

Personally, this was a great move in my career to combine my previous experience and bring it to my new role as a complex community nurse here at City & County Healthcare Group.”

We’d like to thank all nurses, no matter where they work, for the difference they make to people’s lives, every day.

Have you visited our new careers website?

 

We recently announced the launch of our new careers and recruitment portal, cch.careers, after many months of hard work and development.

Bringing together vacancies from across the CCH group of businesses, the brand new site offers a user-friendly portal for searching and applying to vacancies across the organisation, from the latest care assistant roles to back office and management positions.

Along with that, the website features a host of helpful, informative content on what it means to be a care assistant, working within the sector, guides, life at City & County and more, with a blog coming in a few months’ time that will showcase care assistant stories, insights, resources and a better view into the world of domiciliary care at CCH.

Take a look, explore the site, and check out the range of job opportunities available!

 

Wishing you all well this Easter

 

As we enter spring, we would like to wish everyone well this Easter and would like to thank all  our teams and care workers across the UK for their hard work and dedication over the past few months.

The winter months and adverse weather conditions were especially tough for our care teams across the UK, so thank you for continuing to provide much-needed for care for our service users.

“Dydd Gŵyl Dewi Hapus” – Happy St David’s Day

 

Today is St David’s Day – a very important date in the Welsh calendar – so we’d like to wish all our Welsh colleagues a “Very Happy St David’s Day”.

A special message from Sally Haskayne – Regional Director:

Sally Haskayne is our Regional Director for Wales and the South:

“Dydd Gŵyl Dewi Hapus – Happy St David’s Day. I would like to say a massive thankyou to all our Welsh branch teams and care workers. Our branches in Wales are doing a fantastic job looking after the most vulnerable in our communities and have worked extremely hard throughout the winter. We appreciate everything you are doing delivering much-needed care services across Wales. Thank you again for everything you are doing to make a difference to people’s lives.”

A role model in Wales:

Did you know?

Our current Care Worker of the Year (from City & County’s Care Heroes Awards 2022) – Leanne Gardiner – is based in Wales.

Leanne is a fantastic role model and example of the great work being done by our care worker staff across Wales.

What is St David’s Day?

St David is the patron Saint of Wales, and he is celebrated annually on the 1st of March.

On St David’s Day Welsh people around the world wear one or both of Wales’s national emblems – a daffodil and a leek. Daffodils are the national flower of Wales and it is believed that St David was a vegetarian and lived mainly on a diet of leeks.

Special concerts and traditional parades are held all around Wales in St David’s honour, including the National St David’s Day Parade in the centre of Cardiff.

Thank you to our amazing apprentices 

 

 

This week is National Apprenticeship Week (6th – 12th February).

We’re taking the opportunity to say a huge thank you everyone who is currently doing an apprenticeship with us – well done on all the progress you’ve made so far! Apprenticeships take a lot of dedication, so we want to recognise your efforts.

Read our mini interview with Jemayma below, who recently completed an apprenticeship with us:

Jemayma’s apprenticeship journey:

• Apprenticeship completed: Adult Care Worker Level 2

How long have you been a care worker?
“About six years.”

What made you go for the apprenticeship?
“I wanted a qualification and to know more about my job.”

How long did it take you to complete your apprenticeship?
“It took me quite a while, more than a year. I was learning at my own pace and needed more time to do the work required.”

What are the benefits of doing an apprenticeship?
“Just learning more, every unit you do is just giving you more knowledge, especially if you’re looking after vulnerable people and the elderly. You can apply the knowledge you learn to your job. You get more confident. You know what you’re doing. When you study, you understand what you have to do – to help you in your role. It’s much easier for me to relate to and understand the service users now.”

Did you feel supported through your apprenticeship?
“My managers were really supportive, especially when I felt lost, they would signpost me to resources. I couldn’t have done it without the support around me. The assessors were very patient.”

Is there anything else you would like to say about your apprenticeship?
Yes , an apprenticeship can be really inspiring, because aside from working, you get to learn even more skills. It was challenging for me at the beginning. I had to just try to do my best and I got there in the end.”

 

Thanking our Scottish branches on Burns Night

 

Today (25th of January) is Burns Night in Scotland, so we’d like to wish our colleagues in Scotland “a very Happy Burns Night” and say thank you for all the great work they are doing.

Wendy McCall, our City & County Regional Director for the North, Northern Ireland & Scotland said:

“I would like to say a massive thank you to all our Scotland-based branch teams and care workers. Our branches there are making lots of good progress on systems  and projects. Thank you also to our frontline care workers who have been battling through the cold and snowy weather to deliver fantastic services across Scotland. We appreciate everything you are doing.”

Burns Night celebrates the life and work of world-famous poet Robert Burns, known as the national Bard in Scotland. The Night is often celebrated with a traditional Burns supper with people getting together to eat, celebrate and even recite Burns’s poetry!

Our City & County companies operating in Scotland currently include: Constance Care, SCRT, Mochridhe, North East Community Care.

So, thank you to all our colleagues in Scotland, and we hope you all have a wonderful time celebrating!

We’re proud to announce the release of our new careers and recruitment portal, cch.careers, after many months of hard work and development.

Bringing together vacancies from across the CCH group of businesses, the brand new site offers a user-friendly portal for searching and applying to vacancies across the organisation, from the latest care assistant roles to back office and management positions.

Along with that, the website features a host of helpful, informative content on what it means to be a care assistant, working within the sector, guides, life at City & County and more, with a blog coming in a few months’ time that will showcase care assistant stories, insights, resources and a better view into the world of domiciliary care at CCH.

Take a look!

City & County gets a new Careers website

Nice work Nita! 

 

Congratulations to care worker Nita Chauhan (below, on the left), who was awarded Guardian Homecare’s Care Worker of the Month, in Preston.

Nita’s care coordinator, Melloney Norris (right), presented her with the award in December. Nita was nominated  because of her person-centred approach and how she really strives to make a difference and keep service users safe.

Nita has shown extraordinary empathy and compassion and has gone above and beyond to support a gentleman in Guardian’s reablement service recently.

Well done Nita for being a  great role model for our care workforce.

Many of our care companies and branches organise and run their own ‘Care Worker of the Month’ schemes to recognise the great work of City & County care staff.

Merry Christmas and Happy New Year

 

City & County Healthcare Group would like to wish everyone a “Merry Christmas and Happy New Year”.

 

 

We would especially like to say a huge thank you to all our care workers, who work extremely hard to provide personal care to those who need it most in our communities. Thank you for kindness, compassion, patience and resilience.

We would also like to thank all our office and support staff who help to keep our care services running. Thank you for your invaluable contributions this year.

We look forward to working with you in the New Year and wish you all well for 2023.