CCH Group’s new CFO, Kristian Lee, has built a career by solving hard problems in fast-moving sectors. Retail. IT services. Logistics. Banking. Moving to care wasn’t the plan. Until it got personal.
“When my mum was diagnosed with cancer, it was the care she received that changed everything for her and for us,” he says. “That experience made me realise how vital this sector is. I wanted to bring the same energy for growth and performance to a space that truly deserves it.”
Known for his commercial edge and no-nonsense style, Kris joins CCH Group at a pivotal time. The organisation is scaling fast, navigating sector pressures, and determined to lead the way in people-first care. Let’s dive in.
You’ve worked across several industries. What made you say yes to care and to CCH?
Once I met the team and saw the ambition behind CCH, I was in. The energy, the mission, the drive to raise standards and change the way people see care, it’s powerful. You don’t walk away from that.
What’s your early read on CCH’s operations and culture?
There’s real depth here. People who know care inside out, who’ve been in the trenches and stayed, not because it’s easy but because it matters. That builds a kind of quiet confidence you don’t find everywhere. Culturally, there’s heart and a deep connection. There’s also a hunger to do more and to do better. Operational excellence matters, but culture is what sustains it.
First six months. What’s on your list?
Get under the skin of the business. See how decisions land on the frontline. I’ve always believed you learn the most from the people who keep things running. At the same time, I’ll be looking at how finance works, its structure, its visibility and how it supports the wider team. Finance shouldn’t sit in the background. It should help drive confident, informed decisions.
What does success look like a year from now?
Finance is seen as a partner shaping decisions and adding value. Operational teams feel supported. The information is accurate, timely and actually useful. If the care professionals feel the impact in better tools, better planning and better outcomes, then we’ve done something right.
What role should finance play in shaping the future of care?
The role is huge. Every pound spent should deliver value for the people we support. That means cutting waste, speeding up investment and putting resources where they’re needed most. But finance also has to look ahead. Spot risks. Forecast needs. Help the business stay agile. Done well, it turns insight into action and helps create the right conditions for great care to happen.
