A new name for
As you may recall, in November we completed the purchase of Interserve Healthcare from Interserve Group Limited. As part of City & County, the Interserve Healthcare team continue to deliver specialist complex care for adults and children living with a wide range of conditions in their own homes.
Joining City & County has brought new opportunities for Interserve Healthcare to deliver care to many more people across the country. To reflect this change, we’re pleased to announce that they will be renamed to Advantage Healthcare – a name which they used until their acquisition by Interserve Group, and one with more than 20 years’ history of supporting families across the UK.
Their vision remains the same as it always has been: to provide outstanding care and services to all of their clients and their dedicated staff. We believe the Advantage Healthcare name truly represents this approach, giving everyone they support the benefit of receiving the highest possible standard of care.
We are developing a new Advantage Healthcare brand – including a new logo and materials, new email addresses, new brand colours and imagery for the entire business. Our priority is to maintain the high levels of service that both the Interserve Healthcare and Advantage Healthcare brands are known for.
Over the coming weeks you’ll start to notice different uniforms and the Advantage Healthcare logo in use. Our priority is to refresh the public-facing materials and we’ll aim to get the main changes in place by the end of February, though you will start to see the new name in some places from today.
Let’s start talking about mental health at work – Time to Talk Day
Thursday 4th February is Time to Talk Day – a day when everyone is encouraged to have a conversation about mental health.
Time to Talk Day is run by Time to Change to help spread the word that you can talk about mental health anywhere – including at work.
It’s important to talk with someone about potential unhappiness in your life or health concerns.
On 4th February, let’s all take the time to have a conversation about mental health, whether that be with your colleague or your line manager. Visit the Time to Change website to find out more.
LifeWorks – Employee Assistance Programme
Please remember you can also take advantage of confidential expert help – at no cost – with professional counselling services available through LifeWorks, our employee assistance programme.
Professionally trained counsellors are available 24/7 to offer a sympathetic ear, emotional and practical support, and resources for you and your loved ones.
This completely confidential service is there to help you. No one will know you have called.
Call LifeWorks on 0800 1691920 today to access the right support for you. Alternatively use the Chat function on the website or app to start the conversation.
Time to Change is England’s biggest programme to challenge mental health stigma and discrimination and is run by the charities Mind and Rethink Mental Illness.
Wonderful feedback in Westminster
Kasia Brzyszcz and the London Care team in Westminster received some impressive feedback this week from Westminster Council. The local Quality Assurance Officer, Lorraine Ive, made a point of contacting Kasia to express just how impressed the Adult Social Care and Health team is with London Care’s response during the pandemic. Lorraine wrote:
“We have been working together for a few months, and I just wanted to say that I am impressed by the quality monitoring calls, and the work that is being done out in the community by the care staff during this really testing time. I admire those out on the field – in particular the way they are keeping people safe and themselves.
“Also well done to you and your coordinators for steering the ship and keeping things consistent. Thanks for all your hard work.”
Well done to everyone in the Westminster team, it’s reassuring to see how much the local authority appreciate the difference you are making for their community.
Care worker vaccine survey (England)
Researchers want to hear from care workers in England about their views and experience with the COVID-19 vaccine. The findings of this study, which is being carried out by the NIHR Health Protection Research Unit in Immunisation, will be shared with Public Health England to help inform policy decisions regarding COVID-19 vaccination amongst health and social care staff.
Care workers in your teams who have already received their vaccination can complete the survey here.