Thank you to our amazing apprentices

This week is National Apprenticeship Week (6th – 12th February).
We’re taking the opportunity to say a huge thank you everyone who is currently doing an apprenticeship with us – well done on all the progress you’ve made so far! Apprenticeships take a lot of dedication, so we want to recognise your efforts.
Read our mini interview with Jemayma below, who recently completed an apprenticeship with us:
Jemayma’s apprenticeship journey:
• Apprenticeship completed: Adult Care Worker Level 2
How long have you been a care worker?
“About six years.”
What made you go for the apprenticeship?
“I wanted a qualification and to know more about my job.”
How long did it take you to complete your apprenticeship?
“It took me quite a while, more than a year. I was learning at my own pace and needed more time to do the work required.”
What are the benefits of doing an apprenticeship?
“Just learning more, every unit you do is just giving you more knowledge, especially if you’re looking after vulnerable people and the elderly. You can apply the knowledge you learn to your job. You get more confident. You know what you’re doing. When you study, you understand what you have to do – to help you in your role. It’s much easier for me to relate to and understand the service users now.”
Did you feel supported through your apprenticeship?
“My managers were really supportive, especially when I felt lost, they would signpost me to resources. I couldn’t have done it without the support around me. The assessors were very patient.”
Is there anything else you would like to say about your apprenticeship?
Yes , an apprenticeship can be really inspiring, because aside from working, you get to learn even more skills. It was challenging for me at the beginning. I had to just try to do my best and I got there in the end.”

Latest blog, Friday 21 April
Have you visited our new careers website?
We recently announced the launch of our new careers and recruitment portal, cch.careers, after many months of hard work and development.
Bringing together vacancies from across the CCH group of businesses, the brand new site offers a user-friendly portal for searching and applying to vacancies across the organisation, from the latest care assistant roles to back office and management positions.
Along with that, the website features a host of helpful, informative content on what it means to be a care assistant, working within the sector, guides, life at City & County and more, with a blog coming in a few months’ time that will showcase care assistant stories, insights, resources and a better view into the world of domiciliary care at CCH.
Take a look, explore the site, and check out the range of job opportunities available!
Latest blog, 6th April 2023
Wishing you all well this Easter
As we enter spring, we would like to wish everyone well this Easter and would like to thank all our teams and care workers across the UK for their hard work and dedication over the past few months.
The winter months and adverse weather conditions were especially tough for our care teams across the UK, so thank you for continuing to provide much-needed for care for our service users.
Latest blog, 1st March 2023
“Dydd Gŵyl Dewi Hapus” – Happy St David’s Day
Today is St David’s Day – a very important date in the Welsh calendar – so we’d like to wish all our Welsh colleagues a “Very Happy St David’s Day”.
A special message from Sally Haskayne – Regional Director:
“Dydd Gŵyl Dewi Hapus – Happy St David’s Day. I would like to say a massive thankyou to all our Welsh branch teams and care workers. Our branches in Wales are doing a fantastic job looking after the most vulnerable in our communities and have worked extremely hard throughout the winter. We appreciate everything you are doing delivering much-needed care services across Wales. Thank you again for everything you are doing to make a difference to people’s lives.”
A role model in Wales:
Did you know?
Leanne is a fantastic role model and example of the great work being done by our care worker staff across Wales.
What is St David’s Day?
St David is the patron Saint of Wales, and he is celebrated annually on the 1st of March.
On St David’s Day Welsh people around the world wear one or both of Wales’s national emblems – a daffodil and a leek. Daffodils are the national flower of Wales and it is believed that St David was a vegetarian and lived mainly on a diet of leeks.
Special concerts and traditional parades are held all around Wales in St David’s honour, including the National St David’s Day Parade in the centre of Cardiff.
Latest blog, 7 February 2023
Thank you to our amazing apprentices
This week is National Apprenticeship Week (6th – 12th February).
We’re taking the opportunity to say a huge thank you everyone who is currently doing an apprenticeship with us – well done on all the progress you’ve made so far! Apprenticeships take a lot of dedication, so we want to recognise your efforts.
Read our mini interview with Jemayma below, who recently completed an apprenticeship with us:
Jemayma’s apprenticeship journey:
• Apprenticeship completed: Adult Care Worker Level 2
How long have you been a care worker?
“About six years.”
What made you go for the apprenticeship?
“I wanted a qualification and to know more about my job.”
How long did it take you to complete your apprenticeship?
“It took me quite a while, more than a year. I was learning at my own pace and needed more time to do the work required.”
What are the benefits of doing an apprenticeship?
“Just learning more, every unit you do is just giving you more knowledge, especially if you’re looking after vulnerable people and the elderly. You can apply the knowledge you learn to your job. You get more confident. You know what you’re doing. When you study, you understand what you have to do – to help you in your role. It’s much easier for me to relate to and understand the service users now.”
Did you feel supported through your apprenticeship?
“My managers were really supportive, especially when I felt lost, they would signpost me to resources. I couldn’t have done it without the support around me. The assessors were very patient.”
Is there anything else you would like to say about your apprenticeship?
Yes , an apprenticeship can be really inspiring, because aside from working, you get to learn even more skills. It was challenging for me at the beginning. I had to just try to do my best and I got there in the end.”
Latest blog, 25 January 2023
Thanking our Scottish branches on Burns Night
Wendy McCall, our City & County Regional Director for the North, Northern Ireland & Scotland said:
“I would like to say a massive thank you to all our Scotland-based branch teams and care workers. Our branches there are making lots of good progress on systems and projects. Thank you also to our frontline care workers who have been battling through the cold and snowy weather to deliver fantastic services across Scotland. We appreciate everything you are doing.”
Burns Night celebrates the life and work of world-famous poet Robert Burns, known as the national Bard in Scotland. The Night is often celebrated with a traditional Burns supper with people getting together to eat, celebrate and even recite Burns’s poetry!
Our City & County companies operating in Scotland currently include: Constance Care, SCRT, Mochridhe, North East Community Care.
So, thank you to all our colleagues in Scotland, and we hope you all have a wonderful time celebrating!
New Careers website for CCH
We’re proud to announce the release of our new careers and recruitment portal, cch.careers, after many months of hard work and development.
Bringing together vacancies from across the CCH group of businesses, the brand new site offers a user-friendly portal for searching and applying to vacancies across the organisation, from the latest care assistant roles to back office and management positions.
Along with that, the website features a host of helpful, informative content on what it means to be a care assistant, working within the sector, guides, life at City & County and more, with a blog coming in a few months’ time that will showcase care assistant stories, insights, resources and a better view into the world of domiciliary care at CCH.
Take a look!
City & County gets a new Careers website
Latest news, 4 January 2023
Nice work Nita!
Congratulations to care worker Nita Chauhan (below, on the left), who was awarded Guardian Homecare’s Care Worker of the Month, in Preston.
Nita’s care coordinator, Melloney Norris (right), presented her with the award in December. Nita was nominated because of her person-centred approach and how she really strives to make a difference and keep service users safe.
Nita has shown extraordinary empathy and compassion and has gone above and beyond to support a gentleman in Guardian’s reablement service recently.
Well done Nita for being a great role model for our care workforce.
Many of our care companies and branches organise and run their own ‘Care Worker of the Month’ schemes to recognise the great work of City & County care staff.
Latest blog post, 23 December
Merry Christmas and Happy New Year
City & County Healthcare Group would like to wish everyone a “Merry Christmas and Happy New Year”.
We would especially like to say a huge thank you to all our care workers, who work extremely hard to provide personal care to those who need it most in our communities. Thank you for kindness, compassion, patience and resilience.
We would also like to thank all our office and support staff who help to keep our care services running. Thank you for your invaluable contributions this year.
We look forward to working with you in the New Year and wish you all well for 2023.
Latest blog post, 22 December
Happy Hanukkah – Jewish festival of lights
As well as Christmas, this time of year also brings the festival of Hanukkah. This is the Jewish Festival of Lights.
This year, Hanukkah began on the Sunday 18 December and ends on Monday 26 December. The festival lasts for eight days. Its origins date all the way back to 164 BC when Judah re-took the Holy Temple of Jerusalem, restoring and re-dedicating the temple to the Hebrew God.
Hanukkah, meaning ‘dedication’, commemorates the miracle of light that occurred during the restoration of the Holy Temple. There was only one vial of oil left to light the temple’s candelabrum, which seemed severely insufficient, but the candelabrum stayed lit for eight days, allowing more oil to be acquired to complete the full restoration and dedication of the temple.
During Hanukkah, it is tradition to have an eight-candle menorah in remembrance of this miraculous event, lighting a single candle each day to signify the eight days that the candelabrum stayed aflame for.
Hanukkah is seen as a ‘home holiday’, with no ritual taking place at the synagogue. Families celebrate Hanukkah at home with loved ones. Gifts are exchanged on the sixth night of Hanukkah between family and friends and many also make donations to charities.
We wish a happy Hanukkah to all our staff and service users who are observing the festival this month.
Weekly blog post, 12 December 2022
“I’ve always wanted to give something back”
Tracey Webster is a Branch Manager for one of our City & County care companies. Here she talks about why she works in care and the different roles she’s held:
How long have you worked in care?
“I’ve worked in the care sector for 35 years. I used to work in a care home but then I moved into dom care. I started my career as a care worker in Manchester but then moved to Wales about 21 years ago. I’ve had a very varied career in a nutshell.”
How did you progress to your branch manager role?
“While doing care work, I went on to become a care supervisor quite quickly, and then stepped up to become a care coordinator.
In 2006 went for a branch manager job where I was working at the time. I felt I had the passion the role needed. So I went for it – and got the job.”
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Why did you choose to work in care?
“Main reason for me, was to look after people. I’d see old people struggling as they’re walking down the street, and my heart would go out to them. My grandma would often say ‘there’s an old lady down the street needs some help’. We would go and do her shopping for her and elderly neighbours and so on. They didn’t have any care in place as far as we knew.
It’s something I always wanted to do. Initially, I wanted to be a nurse but I decided on care instead due to the flexibility.
I’ve always wanted to give something back to the community.”