The current coronavirus outbreak continues to make the news headlines, but health and social care staff are being urged to retain a sense of proportion.
Eight cases have now been confirmed in the UK and the UK Chief Medical Officers have raised the risk level to the public from low to moderate. However, the risk to individuals remains low.
The guidance for care workers remains the same as laid out in the guidance we provided last week and which we have attached again. There is no need for any additional precautions at present – we will update our guidance as and when official advice changes.
Anyone who has travelled to the UK from China, Thailand, Japan, Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau in the past two weeks and is experiencing cough or fever or shortness of breath should stay indoors and dial NHS 111.
Nottingham team on the move
The Finance and Shared Service Centre team in Nottingham are on the move from their site at Phoenix Park to a new home at Cardinal House, also in Nottingham.
In recent months these teams have started to outgrow their current office space and as City and County continues to grow, these teams will expand to ensure they can provide effective support to the branch network.
The move to the new office provides more room for the Shared Service teams (which include Accounts Receivable, Accounts Payable, Payroll and Purchasing) and the Finance management teams (Management Accounts and Treasury) to grow as required to provide an excellent level of service to the business.
As well as providing a spacious environment in which to work, the new office features City and County branding and has three meeting rooms (which can be booked using the Nottingham locations in Outlook when booking a meeting).
The office move is happening in two parts with half of the teams moving over the weekend of 8th-9th February and the second group leaving Phoenix Park on Friday 14th February. However, if you need to contact anyone in the Finance team before, during or after the move, that should still be straightforward, as all their telephone numbers are remaining the same.
And if you, a client or a commissioning organisation need to post anything to the Shared Service Centre the new address is:
More great news on the regulatory front this week with a clutch of great inspection results.
Constance Care’s branch in Glenrothes underwent its first every inspection by the Care Inspectorate (the care regulator in Scotland) and received a full house of ‘4’ ratings, which means they achieve an overall rating of ‘good’.
This is a great achievement by the team, shown here beaming with pride and treating themselves to a wee celebration!
South of the border, Human Support Group’s services at the St Andrew’s House Extra Care scheme in Nottingham (left), Comfort Call’s Westmoreland House Extra Care in Doncaster and Guardian Homecare’s branch in Morecambe all landed ‘good’ ratings in their draft CQC reports.
Well done to the managers and teams at all these locations for a great set of fantastic outcomes!
Terezie’s raising money for the planet
Westbourne Park Dementia Adviser and passionate environmental campaigner Terezie Wickenden is raising money for a conservation charity.
The World Land Trust buys land in the most biologically important rain-forests around the world and protects it from deforestation, tackling both climate change and biodiversity.
And the Trust has no shortage of influential supporters. Revered naturalist and broadcaster David Attenborough said that “the money given to the World Land Trust, in my estimation, has more effect on the wild world than almost anything else I can think of.
As Terezie told us, “climate change and biodiversity loss threaten the future of all of us” and she has been performing a series of fundraising piano concerts where she also talks on climate change and the importance of this vital cause. If you would like to make a donation, you can do so here.
And do remember that we are still looking for volunteers to join our Corporate Social Responsibility (CSR) working group to think about how to develop our CSR for better communities and a better world.
If you think you have something to contribute and would like to get involved, whether it’s a passion for fighting climate change or a particular charitable or community interest, drop an email to Max Wurr.
Feeling ‘good’ across England
It’s been a bumper week for great CQC inspection results at opposite ends of England, with three new reports published.
Leading the way was Pennyman House Extra Care, operated by Human Support Group in Middlesbrough, which achieved ‘good’ ratings across all domains in its very first inspection, an impressive achievement.
Also in Middlebsrough, the established branch of Comfort Call wasn’t to be outdone by its neighbour, retaining its existing ‘good’ ratings across all domains.
And at the opposite end of England, Surrey SCP also managed to retain its ‘good’ rating.
The consistent, high quality work done by the teams at all three locations deserves recognition. Inspections are nerve-wracking experiences for managers and staff alike, but the local teams have all done us proud – we salute you!
Help at Home take inspiration award
The efforts of the team at Help at Home in Leicester to recruit young adults into the care sector have earned them a prize at a recent awards ceremony in the city.
The LeicestershireLive Carer of the Year Awards aim to reward, recognise and celebrate unsung private and professional carers who help better the lives of others.
At the awards on 30th January, the Help at Home team were delighted to win the prize in the Inspired to Care category for their efforts in attracting younger applicants into this most rewarding of careers.
Recruitment Officer Amanda Frankton is pictured here holding the award certificate, along with Branch Manager Lee Asbury. If their smiles are anything to go by, they were very pleased to receive this recognition! Our congratulations go them and their colleagues for making such an important local impact.