CCH Group’s new CFO, Kristian Lee, has built a career by solving hard problems in fast-moving sectors. Retail. IT services. Logistics. Banking. Moving to care wasn’t the plan. Until it got personal.
“When my mum was diagnosed with cancer, it was the care she received that changed everything for her and for us,” he says. “That experience made me realise how vital this sector is. I wanted to bring the same energy for growth and performance to a space that truly deserves it.”
Known for his commercial edge and no-nonsense style, Kris joins CCH Group at a pivotal time. The organisation is scaling fast, navigating sector pressures, and determined to lead the way in people-first care. Let’s dive in.
You’ve worked across several industries. What made you say yes to care and to CCH?
Once I met the team and saw the ambition behind CCH, I was in. The energy, the mission, the drive to raise standards and change the way people see care, it’s powerful. You don’t walk away from that.
What’s your early read on CCH’s operations and culture?
There’s real depth here. People who know care inside out, who’ve been in the trenches and stayed, not because it’s easy but because it matters. That builds a kind of quiet confidence you don’t find everywhere. Culturally, there’s heart and a deep connection. There’s also a hunger to do more and to do better. Operational excellence matters, but culture is what sustains it.
First six months. What’s on your list?
Get under the skin of the business. See how decisions land on the frontline. I’ve always believed you learn the most from the people who keep things running. At the same time, I’ll be looking at how finance works, its structure, its visibility and how it supports the wider team. Finance shouldn’t sit in the background. It should help drive confident, informed decisions.
What does success look like a year from now?
Finance is seen as a partner shaping decisions and adding value. Operational teams feel supported. The information is accurate, timely and actually useful. If the care professionals feel the impact in better tools, better planning and better outcomes, then we’ve done something right.
What role should finance play in shaping the future of care?
The role is huge. Every pound spent should deliver value for the people we support. That means cutting waste, speeding up investment and putting resources where they’re needed most. But finance also has to look ahead. Spot risks. Forecast needs. Help the business stay agile. Done well, it turns insight into action and helps create the right conditions for great care to happen.
Gary Fee named Number 1 in the UK’s Social Care Top 30
The Social Care Top 30 celebrates exceptional leadership and innovation across our sector, recognising individuals who are shaping the future of care, improving outcomes, and driving lasting change. It’s one of the most respected honours in social care, voted on by sector peers and awarded to those making a national impact.
In his usual humble style, Gary dedicated the award to our teams across the country. The people whose compassion, professionalism, and courage define what great care looks like every day.
At CCH Group, we know that our scale gives us the opportunity, and responsibility, to lead positive change. As this award shows, together, we’re building the best place to work in care and a sector that’s valued for its vital role in our communities.
Congratulations Gary and thank you to everyone across our services for helping make this possible.
Davina’s Story: How CCH Delivers Dignity, Independence and True Quality of Life
Davina’s story is a powerful reflection of what care with confidence, connection and purpose looks like.
Living with epilepsy, blindness and other complex conditions, Davina requires 24-hour support. Her care is delivered by a dedicated team of three skilled professionals, overseen by a client manager who ensures consistent, high-quality delivery.
They handle everything from enteral feeding and medication to daily tasks like dressing and personal care—but that’s only part of the picture.
What makes her care exceptional is how it supports her wider life.
Davina is supported to do the things she enjoys—visiting the cinema, going bowling, and attending theatre performances. These experiences help maintain her sense of identity and independence, building a life that feels full and connected.
It’s the kind of support that families deeply value.
“Davina’s carers, Kim and Paige, have been amazing. Hearts of gold, trustworthy, full of experience—and we totally trust them. We’ve built that relationship. CCH has been amazing, from the office staff right down to Davina’s care team. Hats off to them all.”
— Sunita, Davina’s mum
Her mum’s words reflect the heart of our mission.
For Davina—and for every person we support—complex care should offer more than stability. It should offer real quality of life, peace of mind for families, and a future shaped by possibility, not limitation.
As the Managing Director for Speciality Services, Warren Irving, puts it:
“We fundamentally believe every individual deserves a life brimming with dignity, self-determination, and profound quality.”
That’s what we strive for every day at CCH Complex Care.
Inside the Room Where the 10-Year Health Plan Got a Reality Check
It is not often that more than twenty social care CEOs and leaders clear their diaries for a few hours. But thanks to Access Care Management and Daniel Casson, they did. Their purpose was to put the government’s flagship 10-Year Health Plan under the microscope and start shaping the solutions to make it actionable.
Chaired by Kathryn Marsden OBE (Formerly Kathryn Smith OBE), CEO of SCIE, and our CEO,Gary Fee, the session wasted no time. Kathryn set the scene: the Plan promises care closer to home, digitised pathways and prevention. But social care barely features. Without it, the Plan risks collapse before it begins.
Damian Green, Chair of the Social Care Foundation and former Deputy Prime Minister, cut to the heart of it:
“Without parity of esteem for social care and integration with the NHS, the 10-Year Plan will not deliver.”
Gary then called the sector to act. “The Plan will stand or fall on outcomes, and those outcomes depend on social care,” he said, urging leaders to step forward with confidence and solutions.
His message was clear: it is time to claim our seat and bring the answers the nation is waiting for. If the Plan is going to work, it will be because social care chose to lead. Not someday. But now.
Celebrating Leadership with Heart: Vicky Judge Named Complex Manager of the Year
Celebrating Leadership with Heart: Vicky Judge Named Manager of the Year
We are delighted to announce that Vicky Judge, Registered Manager at Advantage Healthcare Rochdale, has been awarded Manager of the Year at the regional Extraordinary Care Awards.
Vicky is recognised for her exceptional leadership and her ability to bring out the very best in her team. She creates an environment where care professionals feel supported, valued and motivated to deliver safe, effective and compassionate care.
Under her guidance, the Rochdale complex care branch has built a strong reputation for reliability and quality. Commissioners and families alike know they can count on the branch to provide consistent, person-centred support that helps people live well at home and stay connected to their communities.
What sets Vicky apart is her passion for innovation and her commitment to her team. She is always looking for ways to improve processes, strengthen communication and make sure care professionals have the tools and confidence they need to succeed. Her approach has built a positive culture where staff feel proud of their work and encouraged to grow in their roles.
Vicky’s award reflects her dedication to putting people first, her commitment to high standards and her determination to continually raise expectations across the sector. She is a leader who inspires trust, delivers results and makes a real difference to the lives of colleagues, clients and communities.
Seven Reasons why Commissioners trust our Complex Care Teams
Not all complex care is created equal.
At CCH, we set the standard by combining the scale of the UK’s largest care provider with the insight of local experts.
Our complex care teams deliver stability, safety and dignity for clients and their families, while helping commissioners achieve strong outcomes and confidence in every package of care.
Explore the seven reasons commissioners trust us to deliver life-changing results.
Watch this video for the seven reasons commissioners trust us to deliver life-changing results.
Transformative Complex Care after a serious car crash
After a serious car crash left Lee with a spinal injury, our expert complex team from Advantage Healthcare created a bespoke care package that meant he could be discharged quickly and safely from hospital.
Back in his own home, our team not only supports his complex health needs but also helps him enjoy new experiences and the things he loves; from cheering at football matches to buying a new car and planning holidays with his family.
This is the power of our national strength and local touch. Transformative complex care that creates futures full of possibility for the people we support.
Celebrating extraordinary nursing leadership in Complex Care
We’re proud to announce that Jess Angus has been named Nurse of the Year at our Extraordinary Care Awards 2025.
Jess’s career has spanned intensive care, clinical leadership and community nursing. From supporting patients in the most critical moments to guiding teams and delivering complex care at home, she has always put people at the centre of her work.
What makes Jess stand out is not just her clinical expertise but her compassion. She connects with clients and families in a way that builds trust, restores confidence and helps people rebuild their lives after life-changing injuries or illness.
Jess says, “For me, nursing leadership is about combining clinical excellence with humanity. Complex care is never just about treating a condition, it is about supporting people and families to feel safe, confident and able to live the lives they want. I am proud to be part of a team that puts people first in everything we do.”
Her work shows how nursing leadership in complex care goes beyond meeting health needs. It creates futures; enabling safe discharges, personalised support and care that helps people live the life they want.
Across the country, commissioners and case managers trust our nurses and care teams to deliver consistent, specialist, people-first care that achieves the best outcomes. Jess Angus is a shining example of that in action.
CCH Complex Joins Sector Leaders at Catastrophic Injury Conference
Recently our Complex Care team headed to Bristol for the Catastrophic Injury Conference, hosted by St John’s Chambers.
It was a fantastic day catching up with others who care as much as we do about making a difference for clients. One of the highlights was meeting Nicola-Clare Kelly from Circle Case Management.
We’ve recently supported Circle’s Fund A Family initiative with the donation of a luxury hamper to help a family enjoy a well-deserved holiday, so it was lovely to meet Nicola and chat about the good work this support helps make possible.
A huge thank you to the organisers of the conference for bringing people together to share ideas, fresh thinking and best practice in complex care.
Kristian Lee joins CCH Group as CFO
“When my mum was diagnosed with cancer, it was the care she received that changed everything for her and for us,” he says. “That experience made me realise how vital this sector is. I wanted to bring the same energy for growth and performance to a space that truly deserves it.”
Known for his commercial edge and no-nonsense style, Kris joins CCH Group at a pivotal time. The organisation is scaling fast, navigating sector pressures, and determined to lead the way in people-first care. Let’s dive in.
You’ve worked across several industries. What made you say yes to care and to CCH?
Once I met the team and saw the ambition behind CCH, I was in. The energy, the mission, the drive to raise standards and change the way people see care, it’s powerful. You don’t walk away from that.
What’s your early read on CCH’s operations and culture?
There’s real depth here. People who know care inside out, who’ve been in the trenches and stayed, not because it’s easy but because it matters. That builds a kind of quiet confidence you don’t find everywhere. Culturally, there’s heart and a deep connection. There’s also a hunger to do more and to do better. Operational excellence matters, but culture is what sustains it.
First six months. What’s on your list?
Get under the skin of the business. See how decisions land on the frontline. I’ve always believed you learn the most from the people who keep things running. At the same time, I’ll be looking at how finance works, its structure, its visibility and how it supports the wider team. Finance shouldn’t sit in the background. It should help drive confident, informed decisions.
What does success look like a year from now?
Finance is seen as a partner shaping decisions and adding value. Operational teams feel supported. The information is accurate, timely and actually useful. If the care professionals feel the impact in better tools, better planning and better outcomes, then we’ve done something right.
What role should finance play in shaping the future of care?
The role is huge. Every pound spent should deliver value for the people we support. That means cutting waste, speeding up investment and putting resources where they’re needed most. But finance also has to look ahead. Spot risks. Forecast needs. Help the business stay agile. Done well, it turns insight into action and helps create the right conditions for great care to happen.
CCH Joins Key Discussions on the Future of Social Care in London
At CCH, we believe in championing the future of care, ensuring that the voices of providers and frontline teams are heard. That’s why we were proud to be part of a vital discussion at Portcullis House, organised by the Skills for Care London CEO Network.
Our Operations Director, Sarah Kwofie, represented CCH, joining key policymakers, including Helen Morgan MP (Lib Dem Spokesperson for Health & Social Care), Munira Wilson MP (MP for Twickenham, covering Education and Children), and Alison Bennett MP (Spokesperson for Care and Carers). The discussion centred on the challenges facing adult social care in London.
Alison Bennett acknowledged that social care often happens “behind closed doors”, meaning it doesn’t always get the attention it deserves until people need it. Helen Morgan reaffirmed that the Liberal Democrats are committed to professionalising the sector.
Reflecting on the conversation, Sarah Kwofie shared:
At CCH, we remain committed to working collaboratively with sector leaders, policymakers, and organisations like Skills for Care to ensure that adult social care gets the investment, recognition, and support it truly deserves.